Facilitation
Are you planning a discussion that could prove challenging? A facilitator could be just what you need. Sometimes, even if you’re not in a dispute, it can be difficult to have a constructive dialogue. Big personalities, power dynamics, miscommunication, cross-cultural confusion and frustrating patterns of behaviour and language are just some of the factors that could lead to a failed dialogue and contribute to future conflict.
It helps to have a communications expert manage the dialogue process, keep the group on task and nurture a constructive group dynamic. As your group’s facilitator, a member of our team will track your conversation, make space for everyone to be heard, and help you get from “Will this discussion ever end?“ to “Wow, I think we might be getting somewhere!” For long-term processes, our facilitators regularly provide project management, helping groups maintain momentum and reach the finish line.
Executive Meeting Management
Senior management time is a scarce and costly resource, therefore, its important to ensure that meetings are focused, efficient and deliver results. This refers to meetings internal to organizations as well as meetings involving individuals from multiple organizations. Pacific Resolutions knows how to deliver an effective executive meeting.
Our executive meeting management services include:
Working with the meeting sponsor to identify meeting objectives and develop an agenda that will effectively facilitate the achievement of those objectives.
Pre- meeting consultation with meeting participants to aid in agenda development and assist participants to prepare for the meeting in a manner that contributes to overall meeting effectiveness.
Coordinating logistics, chairing/facilitating the meeting and documenting outcomes.
Can we help your next meeting run smoothly and achieve maximal results?
Engagement
Pacific Resolutions is often called upon to engage with the public, First Nations and stakeholders about important public policy issues. We design and facilitate engagement processes that are informative, transparent and actually engaging. Our engagement services include:
Stakeholder assessment
Issue assessment
Process design (consultation vs. collaboration vs. consensus-building vs. shared decision making) and convening
Building consensus
Public participation and outreach
Report preparation
Information Development Processes
Information is a cornerstone of effective and innovative problem-solving. In adversarial circumstances, information is often both the subject of disagreement and a tool used by parties to advance their interests at the expense of another. The development of a common information base can be a powerful means of transforming conflict into collaboration. When information is developed collaboratively by conflicting parties, people stop questioning the source, credibility and reliability of the information. With shared and trusted information established, parties can spend their time together talking about the substantive issues under dispute. Pacific Resolutions specializes in helping adversaries develop common information resources that they can understand and trust.
Specifically, our process for developing a shared information base involves:
Designing processes to collaboratively develop a common information base in a manner that facilitates consensus on issues.
Convening and managing processes to develop a common information base - including facilitating decision-making, retaining specialists, and engaging peer review.
Summarizing technical results for decision makers and negotiation processes.
Communicating and consulting with affected communities and the public.